On time, first time, every time.
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Government | Managed IT Services

Centerprise International specialise in providing comprehensive and flexible Managed IT services and solutions. We can help manage  individual IT elements, or outsource a complete ICT infrastructure for you.

 

The management of the ICT Infrastructure is of paramount importance to the operation of all organisations. We believe it is a key factor in performance and the difference between success or failure in any organisation. Our Managed Services are agile, scalable and tailored to the individual need and requirement.

 

 

We can take full responsibility for the management of your IT Infrastructure to allow you to concentrate on daily tasks and maximise productivity. We can invoke excellent monitoring regimes for you infrastructure to help you do this. One type we use is called 'proactive remote monitoring'.

 

Proactive remote monitoring is implemented to identify issues before they happen, fixing the problem at the root cause to avoid recurrence. The monitoring tools are used to alert us to performance and bottleneck issues that we can help to correct, before they become a problem. Meanwhile, we'll ensure your IT infrastructure runs at its best behind the scenes, is kept up-to-date and is fully protected against spyware, malware, phishing and viruses.

 

 

Centerprise allow multi-channel support methods which can be tailored to exact requirements with a single point of contact for all issues. We manage phone, email and web portal based support to allow for contact to be made by any means. Call information will be provided by an automated management information system to key stakeholders and all incident records will be stored and accessible on the online portal.

 

ICT Services contained within the Managed services include asset management, client device imaging, network infrastructure management and installation. We provide technical consultancy to deliver the most appropriate technology and equipment available, tailored just for you.

Our Managed IT Services:

 

  • Service Desk Management

 

  • Proactive Network Management

 

  • Network Infrastructure Consultancy, Installation and support

 

  • Server and Client Imaging and configuration

 

  • Client Installation services

 

  • Asset Management

 

  • Remote Assistance

 

  • Certified support technicians

 

  • On-site technical support

 

  • Escalation and tracking processes and procedures

 

  • 3rd Party management and Support for users over multiple locations

Do you have an IT Management project we can help with?

Part of the Centerprise International Group. Copyright © 2008 - 2014 Centerprise.

“CENTERPRISE” is the registered trade mark of Centerprise International Limited.

Registered Address: Centerprise International, Hampshire International Business Park,

Lime Tree Way, Basingstoke, Hampshire, RG24 8GQ.

 

Centerprise Quality Mission Statement

"To meet the needs and expectations of our customers

on time, first time, every time

This is the customers' right and our goal"