Service Desk as a Service (SDaaS) offers a single point of contact between end-users and their suppliers for all supported services be that a service disruption, a service request or a change request.
Our scalable Service Desk guarantees the effective management of our IT services and those that we manage on behalf of our customers. It interfaces with all of our IT service management disciplines and provides an effective communications channel that spans across the entire service delivery organisation and customer base.
Place Your Order
Once all agreed implementation tasks have been completed, your organisation can enjoy the unwavering support SDaaS allows.
Assessment and Implementation Plan
Centerprise will create a plan specifically for your organisation, where we'll discuss the levels of support you require and specific implementation procedures.
Once agreed, the implementation of your plan will commence. This can include communication channel lines made explicit and general Service Desk set-up tasks.
You can place an order for SDaaS in one of two ways:
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on time, first time, every time
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