Passionate about putting you first

Centerprise is the first port of call for all our staff here at Llais. They offer a speedy and professional service tailored to our unique and specific requirements. They understand our business needs and support us across all regions of Wales. Their IT support team is very friendly and knowledgeable, often going above and beyond to ensure customer satisfaction. For instance, they recently resolved a critical issue outside regular hours, demonstrating their commitment to our success. Their personal touch makes a significant difference. I have no doubt that Centerprise will be instrumental in the future IT development plans of Llais, and we are happy to continue our partnership.

I just wanted to offer positive feedback regarding your lovely ladies Linda (Worsfold) and Marg (Whitaker) at reception. On my first visit to your offices last week, they were both so warm, friendly, and accommodating - it makes a real difference especially being the first point of contact, so they are a credit - and it was no different on my second visit today. There must be a theme, as everyone has been of a similar ilk within the business, making my job much easier and even more enjoyable.

I just wanted to say that you should be very proud of Andrew (Groves). Over the past 18 months, he has embraced the weekly order updates (no mean feat) and is efficient, courteous, polite, proactive, and helpful. When there are any issues, he jumps on them and makes sure they are corrected quickly. In addition, he has successfully provided me with the accrual evidence that MoD requires for year-end, which was efficiently delivered. He is an asset to your company and thank you for putting him in charge of my orders.

Many thanks for sending me a comprehensive set of documentation of the UAT that has now been completed. I must congratulate you on getting this difficult task completed on time. The Centerprise team have worked through very challenging circumstances of Covid-19, in addition to the larger than normal decant, in getting the implementation completed on time. Not to mention the 10-hour journeys you had to make from the South to get to Leeds. A special thanks to Alison on picking up this project and running with it so quickly and capably. The Trust have confirmed that they are happy with the completion of UAT, except for a few snags that are remaining. Hopefully your efforts will be remembered through a successful opening of the new school to create a long-lasting relationship with the Trust.

Just want to say thank you for our first of many successful DR test and as this was our first experience with running PIB DR test in partnership with Centerprise International, I must congratulate the whole team for their professional and helpful approach for the DR test experience and for Duncan for the arrangement and the hosting of PIB team. Jas and his technical team, thank you for your assistance and sorting out the issues with Microsoft Office in a very good and timely manner and thank you for paying attention to the small bits such as allocating and naming staff workstations in advance which was a good help.

The resilience and effectiveness of LEARN has been fundamental in supporting a large number of staff to work from home. Over 400 LEARN devices from Lyneham have been re-rolled and accounts created to enable user training to be delivered in support of wider-MOD requirements. Your Level 1 and Level 2 engineers have been outstanding, putting their collective shoulders to the grindstone and just delivering. Their efforts have been amazing to watch and heartening to see all the LEARN team pull together to deliver excellent service to MOD. I would be grateful if you could thank all your staff involved in delivering LEARN and assure them that their efforts are noticed and very much appreciated.