The expectations of our IT infrastructure have been met, and it’s great to have the reassurance of – and trust in - a fully resilient, managed IT solution.
CI worked very hard to ensure that the project ran on schedule, and to budget. The Fire and Rescue Service can now serve and protect the local community more effectively.
I deal with Centerprise on a daily basis and find them to be very polite and professional. We were working from scratch and to a tight deadline and they not only met, but exceeded our expectations.
Centerprise have exceeded our expectations by listening to and understanding our requirements. Their knowledge and experience has been vital to the successful integration with the Academy's infrastructure.
Support from CI, whether on the phone or through site visits, has been excellent. Getting suggestions and being listened to definitely makes a difference. I just wanted to say how pleased the Academy has been with our choice of Centerprise.
CI play a huge part in ensuring the future success of our Academy; from building and managing all of our IT Infrastructure, to providing 24/7 support, ensuring our systems are 'always on' and 'live'
We are very satisfied with the service that we receive from all members of the Service Desk team, in terms of both the technical ability to resolve issues, and friendliness and professionalism. I have real confidence that the team will find a solution, whatever the issue,and appreciate that they keep working on the trickier problems until they are fixed (rather than giving up, which we experienced sometimes with our previous provider). I deal most frequently with Allun and Tom (Pearce) and find them both excellent.
CI has proved themselves as an agile partner to TDBC and we hope to continue working with them into the future.
